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Notification Center (Early Access)
When configured and enabled, the Notification Center delivers fault notifications when a supported input or output configuration encounters a critical error that prevents data from being ingested or forwarded through your mParticle account.
By surfacing these critical errors in real-time or near-real-time, fault notifications can lead to faster issue resolution and a more reliable and trustworthy customer data infrastructure.
Manage Notification Preferences
To access your notifications preferences:
- Log into your mParticle account.
- Hover your cursor over the Settings gear icon in the left-hand navigation, and select My Profile.
- Select the Notifications Preferences tab.
Notification preferences are grouped by notification type. To subscribe to a specific notification type, check the box under In-App or Email next to the notification type you want to receive.
By default, all users are subscribed to all notification types.
To unsubscribe from all notifications for a particular notification type, uncheck both the in-app and email boxes.
Notification types
During the Early Access, the Notification Center supports:
- Fault Notifications: These critical notifications are delivered when a supported integration fails to process data, either during ingestion (input) or forwarding (output). Future releases of the Notification Center will include support for product and feature announcements.
Input faults
Warehouse Sync inputs: Fault notifications are sent when a scheduled pipeline sync fails.
Supported Warehouse Sync input integrations
- Amazon Redshift
- Databricks
- Google BigQuery
- Snowflake
Output faults
Warehouse outputs: Fault notifications are sent when data can’t be forwarded to a connected data warehouse.
Supported warehouse output integrations
- Amazon Redshift
- Google BigQuery
- Snowflake
Audience outputs: Fault notifications are sent when downstream partners return non-retryable errors to mParticle that require action from you to resolve. (For all other errors, mParticle continues retrying to forward data in the background.)
Supported audience outputs
- Aarki
- AB Tasty
- AdColony
- Adobe Audience Manager
- Adobe Target
- Airship
- Amazon Advertising
- Amazon Kinesis Firehose
- Amazon S3
- Amobee
- Apache Kafka
- Audience Webhook
- Braze
- Corial
- CrossInstall
- Databricks
- Dynalyst
- Emarsys
- Foursquare
- Google Ads
- Google BigQuery
- Google Enhanced Conversions
- Google Marketing Platform
- Google Marketing Platform Offline Conversions
- Hyperlocology
- Iterable
- Jampp
- Klarna
- Klaviyo
- Leanplum
- MadHive
- Microsoft Azure Blob Storage
- MoEngage
- myTarget (Mail.ru Group)
- Narrative
- Optimizely
- Oracle Responsys
- Rokt
- Salesforce Email
- SendGrid
- Slack
- Snapchat
- Sprig
- StartApp
- Talon.One
- TikTok Audience
- Voucherify
- Yahoo
- YouAppi
Notification destinations
During the Early Access, fault notifications can be delivered in-app and by email.
Both notifications sent in-app and via email include links to the faulted configuration.
In-app notifications
In-app notifications can be found via the notifications bell icon in the button of the left hand navigation. A red dot indicates new, unread notifications.
Click the bell icon to view your in-app notifications.
Each in-app notification lists the input or output configuration that faulted, a technical error message describing why the fault occurred, and a link to the configuration’s settings within the mParticle UI.
You can click the settings cog icon from the in-app notifications panel to go to your notifications preferences.
Email notifications
Email notifications are delivered to the email address associated with your mParticle user profile.
Email notifications include the name of the configuration that faulted in the email’s subject line, and a technical error message describing why the fault occurred in the emails body. Email notifications also provide a direct link to the configuration’s settings within the mParticle UI.
Testing notifications
To validate your notification configuration, set up a working destination (e.g., a verified email), then intentionally trigger a fault. One way to do this is to:
- Modify credentials or settings for a partner integration in mParticle so that the connection fails.
- This approach ensures mParticle detects a real, reproducible fault.
Notification duplication
Due to the distributed nature of mParticle’s architecture, the same fault may be detected by multiple systems—particularly in Audience outputs. This may result in duplicate fault notifications for a single issue.
We’re actively working on improving deduplication ahead of General Availability (GA). In the meantime, please report excessive duplication to our support team.
mParticle prioritizes over-communication to ensure no fault goes unnoticed.
When notifications are triggered
Notifications are triggered at the point mParticle detects a non-retryable fault in a configuration. When faults are detected varies depending on the specific input or output integration.
| Integration Type | When notifications are triggered |
|---|---|
| Warehouse Inputs | Notifications are triggered when mParticle attempts to ingest data from the warehouse according to your sync schedule. |
| Warehouse Outputs | Notifications are triggered when mParticle attempts to forward data to the warehouse. |
| Audience Outputs | Notifications are triggered when mParticle attempts to forward an audience to an output. The upload frequency for the integration determines when faults are detected. |
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- Last Updated: June 26, 2025